Dolly Casino Terms and Conditions Australia

Effective Date: January 1, 2025

These Terms and Conditions ("Terms") govern your access to and use of Dolly Casino services, including the Dolly Casino online platform and Dolly Casino app. By registering an account or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

In these Terms, the following definitions apply:

  • "Dolly Casino" refers to the online gaming platform operated under Australian jurisdiction.
  • "User" or "You" refers to any individual who registers or uses Dolly Casino services.
  • "Account" refers to your personal gaming account created during Dolly Casino login.
  • "Services" includes all gaming products, promotions, and features available through Dolly Casino Australia.
  • "Real Money" refers to Australian Dollars (AUD) deposited and wagered on the platform.

2. Eligibility

2.1 Age Requirements

You must be at least 18 years of age to register and use Dolly Casino online. We reserve the right to request proof of age at any time. Underage gambling is strictly prohibited.

2.2 Jurisdiction

Our services are intended for residents of Australia. You must not access Dolly Casino app or website from jurisdictions where online gaming is prohibited by law.

2.3 Account Limitations

Each individual may maintain only one account. Creating multiple accounts may result in suspension and forfeiture of funds. You are responsible for maintaining the confidentiality of your Dolly Casino login credentials.

3. Account Registration

3.1 Required Information

During registration, you must provide accurate and complete information, including:

  • Full legal name
  • Date of birth
  • Residential address in Australia
  • Valid email address
  • Phone number

3.2 Verification Process

Dolly Casino Australia reserves the right to verify your identity before processing withdrawals. You may be required to submit government-issued identification, proof of address, and payment method verification.

3.3 Account Security

You are solely responsible for all activity conducted through your account. Notify us immediately if you suspect unauthorized access to your Dolly Casino login credentials.

4. Deposits and Withdrawals

4.1 Deposit Methods

Dolly Casino accepts various payment methods for deposits, including credit cards, e-wallets, and bank transfers. All transactions must be in Australian Dollars (AUD).

4.2 Minimum and Maximum Limits

Minimum deposit: $10 AUD. Maximum deposit and withdrawal limits are displayed in your account dashboard and may vary based on payment method and account status.

4.3 Withdrawal Processing

Withdrawal requests are processed within 24-72 hours after verification. Dolly Casino online reserves the right to delay withdrawals pending identity verification or investigation of suspicious activity.

4.4 Third-Party Payments

You may only deposit and withdraw funds using payment methods registered in your own name. Third-party payments are strictly prohibited.

5. Bonuses and Promotions

5.1 Bonus Terms

All bonuses and promotions offered by Dolly Casino are subject to specific terms and conditions, including wagering requirements, game restrictions, and expiration dates. These terms are displayed with each promotion.

5.2 Wagering Requirements

Bonus funds must be wagered a specified number of times before withdrawal. Wagering contributions vary by game type. Failure to meet requirements within the specified timeframe results in forfeiture of bonus funds.

5.3 Bonus Abuse

Dolly Casino Australia reserves the right to void bonuses and winnings if we detect fraudulent activity, bonus abuse, or violation of promotional terms. This includes creating multiple accounts to claim bonuses.

6. Game Rules and Fair Play

6.1 Game Integrity

All games on Dolly Casino app and website use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game results cannot be predicted or manipulated.

6.2 Prohibited Activities

The following activities are strictly prohibited:

  • Using automated software or bots
  • Colluding with other players
  • Exploiting software errors or glitches
  • Engaging in fraudulent or illegal activity
  • Money laundering or criminal activity

6.3 Game Malfunctions

In the event of a technical malfunction or error, all affected bets and payouts are void. Dolly Casino will make reasonable efforts to rectify errors and restore fairness.

7. Responsible Gaming

7.1 Self-Exclusion

Dolly Casino online is committed to responsible gaming. You may request self-exclusion for a period of 6 months to 5 years by contacting customer support. During this period, you will not be able to access your account.

7.2 Deposit Limits

You may set daily, weekly, or monthly deposit limits through your account settings. Limit increases take effect after a 24-hour cooling-off period.

7.3 Support Resources

If you experience gambling-related problems, we encourage you to seek help from professional organizations such as Gambling Help Online (1800 858 858) or Lifeline Australia (13 11 14).

8. Account Closure and Suspension

8.1 Voluntary Closure

You may close your Dolly Casino account at any time by contacting customer support. Outstanding balances will be refunded to your registered payment method after verification.

8.2 Suspension by Dolly Casino

Dolly Casino Australia reserves the right to suspend or terminate your account if you:

  • Violate these Terms and Conditions
  • Provide false or misleading information
  • Engage in fraudulent or illegal activity
  • Abuse bonuses or promotions
  • Become self-excluded or restricted

8.3 Funds Upon Closure

Upon account closure or suspension, any remaining real money balance will be returned to you after deducting any outstanding fees or bonuses. Bonus funds and winnings from bonus abuse will be forfeited.

9. Intellectual Property

9.1 Ownership

All content, software, graphics, logos, and trademarks on Dolly Casino app and website are the property of Dolly Casino or its licensors. You may not reproduce, distribute, or create derivative works without written permission.

9.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use Dolly Casino services for personal entertainment purposes only. Commercial use is strictly prohibited.

10. Limitation of Liability

10.1 Service Availability

Dolly Casino strives to maintain continuous service availability but does not guarantee uninterrupted access. We are not liable for service outages, maintenance periods, or technical issues beyond our control.

10.2 Maximum Liability

To the fullest extent permitted by Australian law, Dolly Casino's total liability for any claims arising from these Terms shall not exceed the amount you deposited in the 90 days preceding the claim.

10.3 Indirect Damages

Dolly Casino Australia is not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or data, arising from your use of our services.

11. Dispute Resolution

11.1 Customer Support

If you have a complaint or dispute, please contact our customer support team via live chat or email. We will investigate and respond within 7 business days.

11.2 Escalation Process

If your issue is not resolved to your satisfaction, you may escalate the matter to our management team. We will conduct a thorough review and provide a final decision within 14 business days.

11.3 External Dispute Resolution

Unresolved disputes may be referred to an independent Alternative Dispute Resolution (ADR) service. The ADR's decision is binding on both parties.

12. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data in accordance with Australian privacy laws.

When you use Dolly Casino login or access the Dolly Casino app, you consent to the collection and processing of your data as described in our Privacy Policy.

13. Changes to Terms

Dolly Casino reserves the right to modify these Terms and Conditions at any time. Material changes will be notified via email or prominent notice on our website at least 30 days before taking effect.

Your continued use of Dolly Casino online services after changes become effective constitutes acceptance of the revised Terms. If you do not agree, you must cease using our services.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Australian courts.

By registering with Dolly Casino Australia, you consent to the jurisdiction of Australian courts for resolution of any disputes.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 via Dolly Casino website
  • Customer Support: Accessible through Dolly Casino app

16. Miscellaneous Provisions

16.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.2 Entire Agreement

These Terms, together with our Privacy Policy and any promotional terms, constitute the entire agreement between you and Dolly Casino regarding use of our services.

16.3 No Waiver

Failure by Dolly Casino to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. Dolly Casino may assign these Terms to any affiliated entity or successor without notice.

Acknowledgment: By clicking "I Agree" during registration or by using Dolly Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last Updated: January 2025